Qr640 FAQ — All Your Questions Answered

No. At qr640, each mobile number or email address can only be used to create one account. Attempting to open multiple accounts may result in all of them being temporarily or permanently suspended, and any balance may be forfeited. It's always best to register once with accurate information.

No documents are required for initial registration. However, for large withdrawals or KYC verification, you may be asked to provide your National ID (NID) or passport details. This is completely standard and is done to keep your account secure.

Yes, new members on qr640 can receive a welcome bonus. Typically, a first deposit is required to claim it. For full bonus terms and conditions, visit our Bonus Page here. Each bonus comes with specific wagering requirements, so it's worth reading them beforehand.

If you've forgotten your password, go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address and a reset code will be sent to you. Enter the code and set a new password. The whole process only takes a few minutes.

Entering the wrong password several times in a row will temporarily lock your qr640 account. Usually, waiting 30 minutes is enough to try again. If the problem persists after that, support@qr640.appto email us or reach out via live chat.

To change your mobile number, you'll need to contact support. Identity verification is required before the number can be updated. If your old number is still active, you can also log in using your email — as long as an email address was previously linked to your account.

Yes. The qr640 mobile app supports fingerprint and Face ID login. After signing in with your password the first time, go to the app settings to enable biometric login. From then on, you can access your account with just a touch or a glance.

Making a deposit on qr640 is straightforward. After logging in, go to the "Deposit" option. Choose your preferred payment method — bKash, Nagad, Rocket, or others. Enter the amount and complete the payment. Deposits are typically credited to your account instantly.

The minimum deposit on qr640 varies depending on the payment method. Generally, bKash and Nagad allow deposits from as low as ৳200. Check the deposit page for the latest minimum and maximum limits, as these may change.

In most cases, deposits are credited to your account instantly. Occasionally, network delays may cause this to take up to 15 minutes. If more than 30 minutes have passed, please contact support with a screenshot of your payment.

qr640 currently supports deposits primarily through mobile banking methods such as bKash, Nagad, and Rocket. For the latest updates on credit or debit card support, contact our support team or check the available options on the deposit page.

After logging in, go to the "Withdrawal" or "Cash Out" option. Select your preferred method (bKash, Nagad, or Rocket), enter your number and the amount, and submit your request. Funds typically arrive within a few minutes to a few hours.

Withdrawals are typically processed within 15 minutes to 4 hours of submitting a request. During peak hours or on weekends, it may take a bit longer. If more than 24 hours have passed and the funds still haven't arrived, please contact support.

The minimum withdrawal on qr640 is generally ৳500. However, this limit may vary depending on the payment method and current promotions. Maximum limits also apply — see the withdrawal page for full details.

Yes. For security reasons, qr640 only approves withdrawals to a mobile banking number registered in the account holder's own name. Withdrawals to another person's number are not permitted and violate our terms.

qr640 offers a variety of bonuses, including:

• Welcome Bonus — on your first deposit as a new member
• Reload Bonus — on your next deposit
• Free Bet — place a wager on select events at no cost
• Cashback — get cashback on losses during a specific period
• Referral Bonus — earn when you refer a friend

For more details Bonus Page and Promotions Page here.

Wagering requirements refer to the number of times you must bet with your bonus funds before you can withdraw. For example, if the wagering requirement is 5x and you receive a BDT 1,000 bonus, you'll need to place a total of BDT 5,000 in bets before withdrawing. Each bonus has its own terms, so make sure to read them before claiming.

Yes, most bonuses come with an expiry date. Typically, you need to use a bonus within 7 to 30 days of receiving it. Once the period ends, the bonus is automatically forfeited. So make sure to use your bonus promptly and keep track of the expiry date.

qr640 offers a wide range of betting options including Sports Betting, live betting, casino, Live Casino, and virtual sports. You can bet on cricket, football, tennis, badminton, and major tournaments from around the world. For more details, Betting Page here.

Live betting means placing wagers in real time while a match is in progress. Even after the game has started, you can bet based on how the teams are performing. qr640 offers a wide range of live betting markets — next goal, next wicket, half-time score, and more. It's a thrilling experience for seasoned bettors.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain cases — such as a match being cancelled or postponed — your stake will be refunded. Additionally, if the "Cash Out" feature is available, you may be able to sell your bet for a set amount while the match is still in progress.

An accumulator (or parlay) bet combines multiple selections into a single wager. If all selections win, the payout is significantly higher. However, if even one selection loses, the entire bet is lost. While accumulators are popular for their high return potential, the risk is equally high — beginners are advised to start with single bets.

Yes, qr640 uses industry-leading security technology to keep your information safe. We apply SSL encryption, two-factor authentication (2FA), and a strict privacy policy. Your data is never sold or shared with third parties. To learn more, visit our Privacy Policy page.

To enable 2FA, go to your account settings after logging in. Look for the "Security" section and turn on the 2FA option. Each time you log in, a one-time OTP code will be sent to your mobile, which you'll need to enter to access your account. This keeps your account significantly more secure.

If you suspect that someone has accessed your account without authorization, change your password immediately and support@qr640.appto reach out. The support team will investigate your account and take prompt action. You can also request a temporary account lock if needed.