Qr640 Privacy Policy — How We Keep Your Information Safe

Qr640 is an online betting platform operated for users in Bangladesh. Our website qr640.app When using the platform, you provide certain personal information. This Privacy Policy explains how we handle that information.

This policy applies to all qr640 services, mobile apps, websites, and customer support channels. Whether you register, log in, place a bet, or contact us — this Privacy Policy is in effect at every step.

Qr640 believes transparency is the foundation of trust. That's why we explain exactly what we do — and don't do — with your data in plain, straightforward language rather than complex legal jargon.

Qr640 only collects the information we genuinely need to provide our services. Collecting excessive or unnecessary data goes against our policy.

Information collected directly from you

• Full name, date of birth, and nationality
• Mobile number & email address
• Password (stored in encrypted form, never as plain text)
• Payment details — bKash/Nagad number, bank account information
• A copy of your NID or passport for identity verification (as part of the KYC process)
• Messages and complaints submitted to customer support

Automatically collected information

• IP address & device type
• Browser type and operating system
• Pages you visited on the site and time spent on each
• Betting activity logs & transaction history
• Login time, session data & cookie data

Data Collection Summary

Qr640 uses your information only for specified purposes. Your data is never used for anything beyond what you have been informed about.

Primary Use

• To create, manage, and verify your account
• To process deposit, withdrawal & betting transactions
• To provide customer support and technical assistance
• To promote responsible gaming and identify problem gambling
• To send bonus & promotional offers (with your consent)

For Security & Legal Purposes

• To prevent fraud, money laundering, and hacking
• To detect multiple accounts
• To meet legal obligations
• To use as evidence in dispute resolution

To Improve Our Services

• To analyze platform performance (using anonymized data)
• To plan new features
• To identify and resolve technical issues

Qr640 does not ordinarily share your personal information with anyone. In certain limited circumstances, however, a restricted amount of data may be shared with trusted partners.

When We May Share Your Information

• Payment processors: Necessary information is shared with bKash and Nagad to process transactions.
• Law Enforcement Agencies: Information may be disclosed under a court order or legal obligation.
• KYC Verification Provider: Trusted third parties may be used for identity verification purposes.
• Security Partners: Limited data may be used for cybersecurity and fraud prevention purposes.

When your information will not be shared

• To advertisers or marketing companies
• To competing betting platforms
• For any commercial purpose without your consent
• Data will not be transferred to other countries (unless required by applicable law)

Qr640 uses industry-leading technology to keep your data secure. Our security team monitors the platform around the clock, 24 hours a day.

Technical Safeguards

• 256-bit SSL/TLS encryption on all data transmissions
• Passwords are stored with bcrypt hashing — unreadable to anyone
• Option to enable two-factor authentication (2FA)
• Automatic alerts for suspicious login detection
• Regular security audits and penetration testing

Organizational Safeguards

• Only authorized staff can access your information
• All staff have signed confidentiality agreements
• Data access logs are reviewed regularly
• Users will be notified within 72 hours in the event of a data breach.

Data Retention Period

When you visit the qr640 website, cookies may be set in your browser. Cookies are small files that enhance your browsing experience and keep you logged in.

Types of cookies we use

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Performance Cookies: Analyzes which sections of the site receive the most traffic.
• Functionality Cookies: Remembers your preferences, such as language or theme.
• Security cookies: Helps detect suspicious activity.

Cookie Controls

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain qr640 services.

Qr640 believes you should have full control over your own data. That's why we provide you with the following rights:

• Right to know: To find out what information we hold about you, submit a written request.
• Right to Rectification: If any information is incorrect, please contact support to have it corrected.
• Right to Erasure: Upon account closure, all data beyond legal retention requirements will be deleted.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Portability: You can request a copy of your data in a specific format.

How to exercise your rights

To exercise any of the rights listed above, please email us at support@qr640.app We typically respond to requests within 7 business days.

Qr640 may update this Privacy Policy from time to time in response to changes in technology, law, or business operations.

For significant changes, we will notify you in advance via your registered mobile number or email. For minor updates, you can check the last updated date on this page.

Continued use of qr640 after any changes take effect will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.